I relied on Shannon as a valuable member of my staff. She demonstrated great initiative and dependability, as well as an ability to effectively manage many tasks at once. Shannon’s ability to pay attention to details and to organize her priorities were essential to the operation of my Congressional office. Shannon also has the talent for communicating ideas and issues in a clear, concise manner. In fact, her written communications skills are among the best I have seen.

― Charles J. Luken, Former Member of Congress